Gavin Barber
Talk about saluting somebody’s indefatigability. My partner and I had spent months with a large firm of estate agents, pulling our hair out over what exactly they were doing to earn our fee. If we wanted to know what was going on we had to call them. They never, ever, called us. Moreover, when we did call, we were shunted from one person’s desk to another with no one individual ever responsible (or even on top of) our brief. When they finally allowed our sale to collapse at twenty minutes notice we simply gave up. After, that is, paying a hefty bill which they made clear in no uncertain terms we still owed them. Money literally for nothing. Enter James and our world changed. We did not find him, he found us. He wrote to us outlining the things he could do and asking if we wanted to chat. We had nothing to lose. We agreed. So along comes this punctual, charming, articulate and incredibly knowledgeable individual. We took to him immediately and from that day forth he was a dog with a bone on our behalf. Tireless, relentless and always keeping us in the loop. The happiest of endings – James got our sale and our purchase at the same prices we were happy with earlier. Could have saved a lot of time, heartache and money if we had gone with James to begin with. Moral of the story? Go with James to begin with. Thanks so much, James. You made a real difference to our lives. God speed, Sir.