K McKenzie
I reached out to James Milne when my property sale fell through the day before completion. James listened to my concerns about my account handling. It was refreshing to be heard and have my concerns validated. The issues I raised included:
Incorrect marketing resulting in dozens of buyers who could not afford the property being given viewings wasting hours of my time
Several no shows due to no fact-finding taking place prior to appointment scheduling
Unsustainable offers being made when buyers did not have funds or a solicitor in place
Being pushed to a closing date with flimsy offers on the table
Not communicating with interested parties
My confidence in Estate Agents was at an all-time low when I got in touch with James, but his straight talking and in-depth knowledge of the market restored my confidence.
James was a pleasure to work with, fast, reliable and trustworthy. He took the pain out of the situation and restored my faith that there are great estate agents out there (if you know where to look). The property was sold within 2 weeks of going back to market and I didn’t have to see a single buyer, bliss! I would not hesitate to recommend James; he has a unique skill set that many estate agencies are now lacking. I will work with James again in the future and keep him in my trusted contacts.